Help Center / Warranty

Warranty

All Fox Racing products are covered by the corresponding legal warranty.

We cannot offer compensation for products damaged for other reasons, including negligence, misuse or normal wear and tear.

To initiate a warranty claim, please read the warranty policy and complete the form below. A customer representative will reach out in 1 to 2 business days with answers.


Warranty Policy

  • This warranty is extended to the original purchaser only and does not apply if damage is caused through abuse, negligence, improper repairs, inadequate fit, modifications, and alterations or if used other than the manner intended. Fox makes no other express warranties.
  • If you suspect that your Fox product contains a defect, you may send the product to Fox for a warranty evaluation at any time within the warranty timeframe mentioned above.
  • Any purchase from an unauthorized vendor voids the warranty.
  • We can only offer compensation if the product was purchased from our official online store.
  • For products purchased from other channels, please reach out to the respective seller.



In the Event of a Crash

At Fox, we understand the importance of riding safely, our helmets are designed with high-quality materials and tested to provide optimal protection.

After an accident, make sure to replace your damaged helmet as it will no longer be able to provide full protection.

Your safety is our priority!




Warranty Policy

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Attach relevant materials, such as the purchase receipt and photographs of the problem. For photographs, shoot the item on a clutter-free surface or background. Include detailed shots that show the issue clear.